Cookies Policy

About cookies

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device. They allow the website to recognise a device or remember information about a visit. Some cookies are stored only for the duration of a browsing session, while others remain on a device for a set period or until they are deleted.

True Fortune Casino may use cookies and related technologies, such as pixels, tags, software development kits and local storage. These technologies can collect information about how the website is accessed and used. They do not normally identify you by name on their own, although information collected through them may be linked with information held in an account or provided during a visit.

Cookies may be placed by True Fortune Casino or by service providers that support website operation, security, analytics, advertising or other online functions. The technologies used may change over time as the website, its features and its service providers are updated.

Why cookies are used

• To help the website load, operate and display correctly across supported devices and browsers.
• To remember settings, preferences and choices made during a visit.
• To support account access, session management and security controls.
• To detect unusual activity, protect the website and help prevent fraud or misuse.
• To understand how visitors navigate and use website pages and features.
• To measure website performance and identify areas that may need improvement.
• To provide information that is more relevant to a visitor's interests, where this function is enabled.
• To support communications, campaigns or promotional activity where permitted and where appropriate consent has been obtained.

Types of cookies we may use

Strictly necessary cookies

These cookies are needed for essential website functions. They may support page navigation, secure areas, account sessions, fraud prevention, accessibility features and the storage of privacy choices. Without these cookies, some parts of the website may not work as intended. Because they are necessary for core functions, they may remain active even when optional cookies are declined.

Preference and functionality cookies

Preference cookies remember choices such as language, region, display settings or other options selected during a visit. Functionality cookies can help provide features requested by a user and make future visits more convenient. If these cookies are disabled, the website may not remember selected preferences and some features may need to be set again.

Analytics and performance cookies

Analytics cookies help us understand general patterns of website use. They may record information such as the pages visited, the time spent on a page, the links selected, the type of device used and whether an error occurred. This information can be used in an aggregated or statistical form to monitor performance and improve content, navigation and functionality.

Advertising and marketing cookies

Where used, advertising or marketing cookies may help measure campaigns, limit repeated advertisements, understand interactions with promotional content or present information that may be more relevant to a visitor. These cookies may be set by third parties acting on our behalf or by third parties whose services are available through the website. Optional marketing cookies should only be used in accordance with applicable consent requirements.

Security and compliance technologies

Some technologies help confirm that activity is genuine, protect accounts and transactions, identify automated or abusive behaviour, and support compliance processes. These tools may examine device, browser, network and usage signals. They are used to help maintain the integrity and security of the website and should not be treated as a guarantee that every attempt at misuse will be prevented.

Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to accept optional cookies, reject them, or select categories according to your preferences. Your choices may be saved so that they can be applied on later visits. If you clear your browser data, use a different device or use a different browser, you may be asked to make your choices again.

You can also control cookies through your browser settings. Most browsers allow you to view stored cookies, block some or all cookies, delete cookies when the browser is closed, or receive a warning before a cookie is stored. Browser controls vary, so refer to the help or settings area of your chosen browser for instructions.

• Blocking all cookies may prevent some website pages, account functions or security features from working properly.
• Deleting cookies may remove saved preferences and may sign you out of active sessions.
• Disabling optional cookies does not necessarily stop all advertising; it may make advertising less relevant rather than remove it.
• Cookie choices apply to the browser or device where they are made and may not automatically apply elsewhere.
• Some third-party technologies may have their own privacy or opt-out controls.

Where the website provides a cookie settings link or control, you can use it to review or change your optional choices. If a particular control is unavailable, browser settings may still provide a way to manage stored cookies. Essential technologies may continue to operate where they are required for security, account access or basic website functions.

Do not track signals

Some browsers and devices offer a Do Not Track setting or a similar privacy signal. As there is no single industry standard for interpreting these signals, the website may not respond to every such setting. Your available choices are instead managed through the cookie preference tool, browser controls and any relevant third-party controls.

Third parties, privacy and policy changes

Third-party service providers may use cookies or similar technologies to provide services such as website hosting, security, analytics, customer support, payment functionality, communications, campaign measurement or fraud detection. These providers may process information in accordance with their own privacy notices and contractual arrangements. Their use of information may be subject to terms that are different from this policy.

Information collected through cookies may include an internet protocol address, browser type, operating system, device identifiers, approximate location, referral information, pages viewed, actions taken, session dates and times, and technical information about website access. The information collected will depend on the technology used, your device and the choices you make. Where required, information will be handled in accordance with applicable Australian privacy requirements and our Privacy Policy.

Cookies do not replace responsible account and security practices. You should keep account credentials confidential, use secure devices and browsers, and sign out of an account when using a shared device. If you notice unusual activity or believe that your account or device may have been compromised, stop using the affected session and follow the available account security instructions.

Children and age-restricted services

The website is intended for adults who meet the applicable age and eligibility requirements. We do not knowingly use cookies to invite children to access age-restricted gambling services. If you believe that a child has provided information or gained access in error, take steps to close the session and contact the website through the available support channel.

Updates to this policy

We may update this Cookies Policy when our website, technologies, service providers, legal obligations or privacy practices change. The updated version will be made available on this page, and the effective date or other notice may be displayed where appropriate. You should review this policy from time to time so that you understand how cookies and similar technologies are used.

If you have a question about cookies, your privacy choices or the information handled through the website, please use the contact or support option made available on the website. We will consider requests and enquiries in line with applicable requirements and our Privacy Policy.